Audio

The role of improvement in implementing the shift from analogue to digital

In the third episode of Season Two of our Leading Improvement in Health and Care podcast, we look at the role of improvement in digital

10 September 2025

Welcome to the next episode of our Leading Improvement in Health and Care podcast. In this episode we explore how improvement methodologies can enable NHS leaders to implement digital transformation successfully. 

Hear practical examples of how to better engage staff and communities, really understand problems systemically and target resources effectively, and implement technology in a way that releases time to care.   

This episode includes guests from the mental health and community sectors and examples of acute providers working out in the community. The three shifts - left shift, (the shift of activity out of hospitals to those delivered closer to home), prevention and digital - need to support each other. And yet when we talk about digital, we too often focus primarily on the acute sector.  

Our guests are:  

  • Sadia Khan, clinical lead for innovation at West Middlesex University Hospital
  • Abigail Harrison, executive director for digital estates and improvement at Lancashire and South Cumbria NHS Foundation Trust. 

Hosted by Penny Pereira, managing director of Q, and Matthew Taylor, chief executive, NHS Confederation, each episode aims to spotlight where improvement is working well, as well as the challenges it faces.  

This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. 

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This podcast is part of Learning and Improving Across Systems – a partnership with the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. 

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