Primary and Secondary Care Interface Improvement: Learning & Reflections
Hear reflections from our interface improvement programme, including insights on how to make improvement across the interface a success.
Speakers
Over the past 8 months, 11 teams across England have participated in our Interface Improvement Programme to understand what’s needed to improve services at the interface between primary and secondary care and develop solutions to local problems, a journey that will be continuing long-term as they finish the programme.
Join us to hear reflections from some of our participants on the improvement work their teams have undertaken. The session will feature guest speakers sharing advice and information on interface improvement with opportunities to ask questions, form connections and gain valuable insights.
Matthew Taylor, our chief executive, who will be leading part of the discussion, said: "Patients often experience the NHS as a unified whole and rightly expect to be able to move between different stages of treatment reasonably smoothly. Working through issues at the interface between primary and secondary care is essential if this is to be done.
The NHS Confederation's Interface Improvement Programme is an area of our work that I am particularly proud of, and I am looking forward to hearing reflections from participants on the progress that their teams have made so far."
The event is aimed at those wanting to carry out improvement initiatives of their own across primary and secondary care – clinicians, facilitators, national improvement leaders or those wanting to influence changes in healthcare – regulators, policy leads and ICBs.
We will also be discussing the launch of our Primary and Secondary Care Interface Learning Package (due to be released on the same date), a resource that will detail the work our teams undertook, best practice examples, evaluation findings, reflections on system improvement, leadership across boundaries and lessons learnt
Full details and the agenda will be published in due course but please do book your place early so you don’t miss out. For any questions please contact sonia.nosheen@nhsconfed.org.
