Transforming NHS Wales services through digital developments

This briefing highlights the way digital technologies have transformed health and social care throughout the COVID-19 pandemic.

22 October 2020

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Digital technologies are having a profound effect on how NHS Wales organisations deliver care and treatment for their populations. 

Opportunities to innovate, upscale and deliver digital healthcare are increasing the support we can provide people to maintain their independence and their health and wellbeing; stay up to date with the latest information relating to their care and treatment plan; and access a wide range of healthcare services from their homes. For NHS organisations, effective use of digital technology is easing demand on services; reducing costs in some areas; and supporting professionals to treat patients with the greatest and most urgent needs first.

The NHS Wales Informatics Service (NWIS) is at the forefront of delivering these innovations to the people of Wales. Their role is to work in partnership with all NHS Wales organisations to modernise, enhance and provide the best technology for our nation’s health service and support a responsible digital future for NHS Wales.