Briefing

Supporting the LGBTQ+ population through COVID-19 and beyond

Recommendations to help healthcare leaders, service designers and commissioners ensure services and workplaces meet the needs of the LGBTQ+ population

18 February 2021

Read Supporting the LGBTQ+ population through COVID-19 and beyond External link icon

Leaders from across the healthcare system agree that for the LGBTQ+ population to recover and thrive after the pandemic, the way services are designed and delivered, and the workforce environments they are delivered in, must change.

Following a scoping roundtable (recording below), and consultation with the Health and Care LGBTQ+ Leaders Network members, we have developed a series of recommendations to help healthcare leaders, service designers and commissioners ensure their services and workplaces meet the needs of the LGBTQ+ population:

  1. Create visible leadership and confident staff
  2. Create a strong knowledge base
  3. Be non-heteronormative and non-cisnormative in everything you do
  4. Take responsibility for collecting and reporting data
  5. Listen to your service users
  6. Proactively seek out partners to co-deliver services

Read them in more detail by downloading our info-poster on the left-hand side of this page.

Next steps

We have also identified 11 pilot sites from across the country to start implementing these recommendations over the next year. These sites are:

  • West London NHS Trust
  • The Christie NHS Foundation Trust
  • Pennine Care NHS Foundation Trust
  • University Hospitals of Derby and Burton NHS Foundation Trust
  • Greater Manchester Mental Health NHS Foundation Trust
  • Sussex Partnership NHS Foundation Trust
  • NHS Surrey Heartlands Clinical Commissioning Group
  • Northern Care Alliance
  • East London NHS Foundation Trust
  • Harrogate and District NHS Foundation Trust
  • North Middlesex University Hospital NHS Trust

We will follow their progress closely and produce an implementation framework at the end of the pilot period.