Audio

The future of communications and engagement in the NHS

Edna Boampong, Ranjeet Kaile and Rory Hegarty explore the challenges facing comms professionals in the health sector.

25 June 2025

For this episode of Health on the Line, recorded live at NHS ConfedExpo 2025, we’re exploring all things comms and engagement within the NHS. 

Our communications director Daniel Reynolds leads the discussion and is joined by three communications executives with deep experience in the sector: Edna Boampong, Ranjeet Kaile and Rory Hegarty

The lively discussion covers everything from challenges facing comms professionals in the sector: whether the profession has a ‘branding’ problem; diversity in the NHS; and harnessing the power of AI. 

  • Edna Boampong is director of communications and engagement at Liverpool City Council.
  • Ranjeet Kaile is executive director of communications, public affairs and stakeholder engagement at South London and Maudsley NHS Foundation Trust and South East London ICB.   
  • Rory Hegarty is executive director of communications and involvement at North West London ICB.

Health on the Line is an NHS Confederation podcast, produced by HealthCommsPlus

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