Publications

Featured publications

Briefing

2025/26 NHS Oversight Framework: what you need to know

Summary and analysis of NHS England's oversight framework for 2025/26, published on 26 June 2025.

27 June 2025

Discussion paper

A new front door: reimagining primary care for the next decade

A collection of essays from leaders in optometry, community pharmacy and dentistry

26 June 2025

Report

Artificial intelligence use in NHS communications

How NHS communications professionals are adopting AI tools and what is needed to enable safe, ethical and confident use.

23 June 2025

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Case Study

Showing 97 - 108 of 170 results

Rapidly implementing virtual therapeutic solutions

Pivoting quickly to virtual therapeutic solutions in response to the pandemic.

27 January 2022

Delivering home care with digital support for staff and service users

Enabling a mental health service to deliver all the same elements of its inpatient programmes to people’s homes.

27 January 2022

Rolling out a psychological resilience hub for children and young people

Virtual support service to help children and young people (CYP) experiencing mental health issues related to the pandemic.

27 January 2022

Supporting staff resilience

Providing valuable wellbeing support to NHS, social care and voluntary sector partners under increased stress during the pandemic.

27 January 2022

Supporting call handlers’ mental health at a time of crisis

Equipping staff with the resilience to deal with an exponential increase in calls related to COVID-19.

27 January 2022

Using art and health initiatives to build confidence and resilience in service users

Providing vulnerable adults with a creative outlet online to deal with the effects of the pandemic.

27 January 2022

Providing 24/7 mental health and substance use support

Providing free, 24/7 information and support to individuals who need help with their mental health and substance use.

27 January 2022

Recruiting and retaining an engaged specialist workforce in child and adolescent mental health

Addressing recruitment, training and retention challenges in a low-secure child and adolescent mental health unit during the pandemic.

27 January 2022

NHS 111 mental health triage service

Enabling people in Hampshire, Southampton and Isle of Wight to get mental health support before a problem becomes a crisis.

13 January 2022

Combatting loneliness in York

Asset-based community development has led to a significant reduction in non-clinical GP visits for loneliness and isolation.

13 January 2022

Addressing vaccine hesitancy in different ethnic communities

In 2020, COVID-19 vaccination data for Cheshire and Merseyside showed a lot of vaccine hesitancy, especially among ethnic minority groups.

13 January 2022

Supporting people affected by frailty in Hull and East Riding

A re-designed community frailty pathway has transformed care for older people and reduced GP appointments and hospital admissions.

11 January 2022