Capability and capacity building

We like to think of ourselves as an extension of your in-house team and can support teams to build their capacity and capabilities through structured support and training. 

We have significant experience of conducting audits and reviews of communications strategies, operating models and functions. That is often a useful starting point to help you understand where your gaps and areas for development are. 

If you are looking for help in more specific areas of communications practice, then we provide a range of support including:

• Creative services – we provide best practice training on how to improve the quality of your editorial and production, design, digital, and audio and video activities.  
• Social media – we run workshops to help you maximise your engagement, reach and impact across your social media channels.  
• Media training – we are one of the leading national commentators in the media and regularly train and support our own NHS Confederation spokespeople – we use that expertise to provide media training to our members and partners. 
• Marketing – creating and delivering high quality marketing materials and tactics that cut through
• AI – how to effectively incorporate AI into your team’s communications workflow (see more details). 

If you would like to discuss this further, please email us or contact Daniel Reynolds.