Communications audits

We have significant experience of conducting audits and reviews of communications strategies, operating models and functions to support capacity and capability building. 

We are currently undertaking a number of reviews to support in-house communications teams to deliver impact. We develop an understanding of an organisation’s requirements before agreeing the appropriate approach to be taken. Our methodology can be flexed depending on how extensively an organisation wants to review their communications activities. 

While no reviews are exactly the same, there are some key lines of enquiry and principles that tend to be consistent. Our approach covers five areas of practice and these form the foundations of the review approach taken by HealthCommsPlus. 

• Leadership and culture
• Priorities and outcomes
• Strategy and planning
• Operational delivery 
• Capacity for improvement

We produce a high-quality diagnostic tool that covers relevant strengths and areas for development and growth. Our assessment is based on best practice for high-performing communications teams. We have undertaken benchmarking of communications activities and are well placed to make an informed assessment. 

We leave organisations with a set of actionable recommendations which, if implemented, will lead to enhanced performance. In essence, this is an improvement tool and is designed to support in-house teams to make tangible improvements in their practice.

If you would like to discuss this further, please email us or contact Daniel Reynolds.