System Improvement Support – Helping you to tackle system-wide challenges with confidence

Help to transform services and achieve sustainable improvement
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The speed of change in the health service and the newly emerging national landscape has had wide-ranging implications for health and care leaders.    

We know these changes will have ramifications at every level within the system and for your teams, with much at stake. Both NHS Confederation and Q, as membership bodies, are here to support and work alongside you.     

We understand how challenging, but crucial, it is for systems to get the right balance between recovery and reform, given the opportunity provided by the upcoming ten-year health plan. 

System Improvement Support is a tailored service for health and care leaders and their teams to help them transform services and achieve sustainable improvement now and for the future.   

Our service boosts cross-sector improvement. We help the system to convene and mobilise stakeholders, encourage peer-to-peer learning, and to build leaders’ confidence to deliver transformation.  

Through our wide networks and relationships, we have listened to our members and health and care leaders, and we recognise the challenges you are facing:  

  • Recalibrating the focus, role and functions of the ICB and the wider system   
  • Building strategies that are relevant for short and long term contexts 
  • Maximising improvement’s role in strategy and implementation  
  • Sustaining team engagement during challenging times and creating the momentum for transformation  
  • Systematically learning from what others are doing  

Through our support we will work with you to develop:  

  •  A strategic analysis to diagnose strengths and areas to improve across your whole system.    
  • Ways to bring together multiple stakeholders and partners across your system to increase engagement and co-develop possible solutions.    
  • Assets and capabilities already in the sector to help deliver the change.   
  • A collective agreement about priorities and potential areas to develop.   
  • A practical action plan to mobilise delivery and implementation at pace and at scale.   
  • Leadership capability to approach decision-making differently.

This service is delivered as part of a partnership between the NHS Confederation and the Q community, who are working to support health and care systems to learn and improve. 

Why us?  

  • Expertise: NHS Confederation and Q have years of experience in understanding how improvement approaches enable and deliver change in the NHS. We have big picture and practical perspectives on the challenges faced by health and care systems.   
  • Independence: As independent partners of the health and care system we provide an unbiased perspective and a deep understanding of the challenges you face.  
  • Committed: As charitable organisations we are invested in supporting the success of the NHS and our resources go back into supporting improvement across health and care 
  • Connections and collaboration: As membership organisations we have access to a wide range of leaders and practitioners across the health and care sector.  We can help you draw on the learning and examples from others along with connecting you networks to resource your work and share your learning back to your peers.  
  • Sustainable impact: We’re invested in the system and are committed to sustainable skills development and long-term solutions for lasting impact. Our focus is on creating a healthier UK through sustainable system improvement.  

We are interested in how we can add value where systems need help.  

We’d be delighted to explore how we could help you and your teams build a tailor-made programme of work to suit your context and aims.  

Our price range varies depending on your needs. We are aware of the financial constraints members are facing, and have some commercial sponsors who may be interested in financially supporting you. 

To find out more about how we can support your system, contact us: improvement@nhsconfed.org