Publications

Find the latest podcasts, reports, briefings and case studies from our experts in health and social care.
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Featured publications

Healthcare staff walking on ward
Briefing

2025/26 NHS Oversight Framework: what you need to know

Summary and analysis of NHS England's oversight framework for 2025/26, published on 26 June 2025.

27 June 2025
A dentist reception area.
Discussion paper

A new front door: reimagining primary care for the next decade

A collection of essays from leaders in optometry, community pharmacy and dentistry

26 June 2025
Office worker computer smile
Report

Artificial intelligence use in NHS communications

How NHS communications professionals are adopting AI tools and what is needed to enable safe, ethical and confident use.

23 June 2025

All publications

Showing 13 - 24 of 96 results

The state of NHS communications

One of the most comprehensive reports into the state of the NHS communications profession ever undertaken.

6 March 2024

Patient-initiated follow up

PIFU is an appointment process that helps hospitals manage capacity and puts patients in control of making appointments, when they need them.

10 November 2023

Patient-initiated follow up infographic

This infographic outlines how to develop a patient-initiated follow up (PIFU) appointment process that's inclusive and addresses health inequalities.

10 November 2023