Caitlin Ockenden

Caitlin is the Senior Marketing and Communications Officer for our Member Communications department, where she works closely with senior colleagues to ensure all members’ concerns are effectively represented across our communications and marketing output, from our Daily Member Briefing, through to social media, and wider marketing output.

She has a strong interest in inclusivity in health, health communications, and community outreach, building trusted relationships with diverse communities to make sure messaging is relevant, representative, and accessible to all. 

Alongside this, Caitlin plays a leading role in the NHS Communications AI Network, where she oversees communications, collaborating with network members and specialist working groups to champion high quality and innovative practice. Her focus is on how AI can be harnessed responsibly and inclusively - ensuring that emerging tools can improve efficiency while also strengthening equity, trust, and engagement across all communities.