Effective communications and engagement play a key role in supporting integrated care systems, and the partners that make them up, to achieve stronger relationships, more open and transparent ways of working, greater trust, more engaged staff and, ultimately, better outcomes for the public.
We are supporting communications and engagement leaders working in integrated care systems and the partners that comprise them. Our support includes:
- The first dedicated network for integrated care system communications and engagement leaders, which was launched in June 2021.
- A new annual conference and awards for health and care communications leaders, delivered in partnership with NHS Providers and The Centre for Health Communications Research, which will take place on 15 and 16 September 2021.
- Regular thought leadership and research into communications practice, including a report into integrated care systems that have been successful in communicating and engaging across local communities, staff and the full range of partners that comprise their systems. These are listed below.
Our work in this area is led by Daniel Reynolds, director of communications and membership operations.
Integrated care communications toolkit
Supporting members to communicate the changes taking place in the health and care system in England.
Building common purpose
Learning on the role engagement and communications play in partnership working and developing thriving integrated care systems.
15 December 2020
The rapidly changing NHS
The experiences of NHS professional communicators during the coronavirus pandemic.
12 August 2020
An open letter to NHS communicators
NHS communications professionals thanked for their service, dedication and professionalism throughout the COVID-19 pandemic.
14 September 2021
New network for ICS communication and engagement leaders launched
New network will support communications professionals to work in new, innovative and integrated ways.
9 June 2021
Complacent government messaging risks fight against COVID-19
Precautionary steps must be taken now to prevent more severe measures being reintroduced to stop the spread of COVID-19.
28 October 2021
Why I’m talking to comms people about race
Views and advice on what NHS communications professionals need to do to better engage with black, Asian and minority ethnic audience.
19 October 2020
Watch: Co-producing with and engaging communities: What does good look like?
The third webinar in the series on implementing the integrated care system agenda.
28 September 2021 12:45 - 14:00 GMT
Watch: New statutory guidance on working with people and communities
This session discussed new integrated care board guidance and how the voices of people and communities can be put at the heart of decision-making.
14 December 2021 14:00 - 15:00 GMT