Crisis communications and issues management
Supporting you to navigate difficult situations with confidence.
If your organisation is experiencing a reputational crisis, or if you want to make sure you know what steps to take in the event of one, we are here to help.
At HealthCommsPlus, we offer robust crisis communications and issues management support to help you navigate these situations confidently and clearly.
Our services include:
- Crisis preparedness: We work with you to develop comprehensive crisis plans, including identifying risks, establishing protocols, and supporting your team to respond effectively.
- Rapid response: In the event of a crisis, our team can provide immediate support, including in drafting lines to take for the media, managing your social media, providing continuous monitoring (for example, of media coverage and stakeholder sentiment) and providing strategic counsel to senior leaders so that your message is communicated accurately and consistently across your key channels.
- Reputation management: After the immediate crisis, we can offer support and guidance on how you can use communications to rebuild trust and credibility among your key audiences.
Our team of experts has significant experience of this, including managing crises in major national organisations and as part of incident response units.
If you would like to discuss this further, please email us or contact Paul Cooney.
