Why do we need a reset?

While our clinicians, leaders and public servants grapple with immediate, complex and formidable daily issues, their actions and decisions are also directly and indirectly shaping the sector in ways that will determine its future in the medium to long term. The message coming from leaders and clinicians across the NHS and social care is clear and consistent: we should not seek to return to the ways of working and approach we once knew, but to reset the way we plan, commission and deliver health and care.

The NHS Reset campaign aims to contribute to the public debate on what the health and care system should look given the impact of COVID-19. It will seek to influence forthcoming national strategies, including from NHS England and Improvement, and their priorities for a reset. It will also look to guide local systems through their own thinking in the coming months, ensuring they are able to lock in the beneficial changes they have collectively brought forward and are supported in realising their ambitions.

We understand the challenges that our members are facing but also the will to accelerate new thinking and changes to service delivery. We want to work in partnership with those already on this journey, as well as those just starting.

This campaign will support leaders to:

  • Recognise both the sacrifice and achievements of the health and care sector’s response to COVID-19, including the major innovations that have been delivered at pace.
  • Rebuild local service provision to meet the physical, mental and social needs of communities affected by severe economic and social disruption.
  • Reset our ambitions for what the health and care system of the future should look like, including its relationship with the public and public services.

Every corner of the UK, every part of society and every sector of the economy has been impacted by COVID-19. The journey to what the future of health and care may look like will influence, and be influenced by, the wider changes we face. While the relationship between the public and our health and care service has never felt stronger, we owe it to our communities to be honest, collaborative and vocal about what is needed. The debate about the reset matters to everyone.

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