The COVID-19 crisis has required the NHS to operate differently. In days and weeks, our members have transformed clinical practice on a scale that would ordinarily take several months and years.
Change happened at an extraordinary pace in every part of the health and care system, built from the bottom up by leaders who united around the shared challenges presented by the pandemic. This was facilitated, in no small part, by the removal of various bureaucratic stumbling blocks that have previously hindered progress, including in improving patient care.
As we move into the next phase of the pandemic and prepare for winter, healthcare leaders are keen to reflect on and learn from their experiences and develop a new and different regulatory environment.
Our report, Lean, Light and Agile, reflects the discussions, roundtables and webinars held with front line health leaders and partners, including the Care Quality Commission, since the start of the crisis, exploring the learning and what it means for a fundamental reset of governance and regulation in the NHS.