Care quality

doctor and patient

Our work supports you to improve quality and understand the latest developments and initiatives set out by the Department of Health and health regulators.

Over the course of this year, our work will consider:

  • The development of a model for rating NHS trusts' use of resources by NHS Improvement and the Care Quality Commission (CQC), which is to be piloted initially in the acute sector.
  • The development of the ‘single shared view of quality’ – consideration of how quality should be defined consistently across the NHS and the information that could be supplied by providers and commissioners that would have the most significant impact.
  • Learning from other countries in Europe about a range of initiatives to drive quality improvement and culture change.
  • Examining how variations in care quality can be alleviated.
Learn more about our work to improve care quality, regulation and inspection in the sections below.

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Key initiatives

From balancing decisions on finance and quality, to improving urgent care for older people, we work with you to make a positive difference to the quality of care patients and communities receive.

Hospital corridor

CQC inspection and regulation

By June 2016, all NHS trusts and foundation trusts should have been subject to the Care Quality Commission's new inspection model. Discover how we're helping to make inspection and regulation work for you. 

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Culture change

To support your efforts to transform organisational culture, we will be exploring the learning from European health systems and considering the lessons for health and care services.

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Reconfiguration

Resources to help you communicate why services need to change – and the benefits of doing so.

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Francis Inquiry

The Francis report provided a detailed analysis of what contributed to serious failures in care at Mid Staffordshire NHS Foundation Trust. 

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Equality and human rights can improve care quality | Joan Saddler and Lucy Wilkinson

17 / 12 / 2018 3.59pm

Can care quality improve when we put a focus on equality, diversity and inclusion? Joan Saddler, associate director at the NHS Confederation and co-chair of the NHS Equality and Diversity Council speaks with Lucy Wilkinson, equality, diversity and human rights manager at the Care Quality Commission (CQC).

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