Community Network

Delivering neighbourhood-level integrated care in Luton

21 / 07 / 2020

This case study forms part of a series published as part of this Neighbourhood Integration Project.

This case study focuses on the successful introduction of system-wide collaborative models of care in Luton. This began as a six-month pilot in October 2018 and is now moving towards business as usual. 

Key learning

  • For successful transformation to take place, strong relationships, a sense of common purpose and transparency must be shared between the project partners.
  • The concept of integration and its value must be articulated at all levels – tactical as well as strategic – and to all partners in order for it to succeed.
  • Leaders need commitment, drive and resilience – and must model the courteous, cooperative and empathic behaviour they would wish to see in their staff teams.

Why Register?

Great reasons to register with NHS Confederation

  • Access exclusive resources¬†
    Access member-only resources and tailor member benefits and services
  • Personalise your website
    Select topics of interest for recommended content
  • Comment and recommend
    Rate and share content with colleagues
  • Never miss a thing
    Register now to keep your finger on the pulse of the NHS Confederation

Log In