Policy and delivery manager ICS network

Play a key role in advocating and influencing on behalf of clinical commissioners so they can secure the best possible healthcare and health outcomes.
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  • Central London (with a mix of remote working)

  • Full time (permanent) secondments will be considered, flexible working will be considered.

  • £36,150 (FTE) – plus £4,000 London weighting allowance.

At this critical time, NHS bodies need a strong voice to make real change for the future. As the newest member of the ICS Network team, you would play a key role in advocating and influencing on behalf of clinical commissioners so they can secure the best possible healthcare and health outcomes for their communities and patients.

Our ICS Network is an independent national network which supports ICS leaders to exchange ideas, share experiences and challenges, and influence the national agenda. The Network supports engagement across ICSs and promotes effective system working.

About the role

You will on a day-to-day basis play an important role in our Integrated Care Systems (ICS) Network to develop and deliver our policy work programme. This involves gathering the views of our members, articulating these to a wide range of external audiences and facilitating the sharing of best practice. It also involves managing a wide range of existing and prospective partnerships, assessing the external environment and keeping a close eye on current changes in the NHS.

You will work as part of a small and busy team mainly based at our office in central London. You will be line managed by the Assistant Director for the ICS Network but maintain strong links with all members of the team with some day-to-day support at administrative and policy officer level. 

On a day-to-day basis you will:

  • Project manage and deliver policy implementation products for the network – such as briefings, articles, roundtables and consultation responses that may be developed with or by other parts of the team.
  • Provide expertise and a good understanding of current NHS policy in relation to ICSs within the team to regularly input content into products developed with the wider organisation.
  • Manage and develop some specific expertise and stakeholder relationships in the following ICS policy areas:
    • Clinical intelligence o Programme delivery
    • Partnership body stakeholders
    • Health and Wellbeing Board development
  • Establish and manage member forums, which may include ICS Clinical Leaders and ICS Programme Leads, supporting them to meet and share learning
  • Work with members and stakeholders to influence policy design at a national level and its implementation locally. This includes gathering examples of best practice.
  • Work with the team on specific policy projects on a responsive basis. These will be areas of work our members see as a priority.
  • Use your content knowledge to raise the profile of the network and the work of its members with parliamentarians, researchers and key decision makers in collaboration with the wider communications and public affairs teams to influence the national debate.
  • Work with communications colleagues to feed into press statements to respond to media enquiries or proactively promote the network.
  • Manage stakeholder relationships with external organisations to develop joint policy projects and products where appropriate.
  • Ensure connectivity and provide policy content into our core policy work programme, and wider stakeholders to influence broader system level conversations or lobbying activity as part of our integrated member offer.
  • Manage the work of other members of the team (which may be delegated tasks or work with this role) to a high standard, as well as reporting updates to the wider team and ICS Advisorate.
  • Represent the ICS network at external events and meetings, promoting network activity, member products and keeping in touch with the work of key stakeholders.
  • You will have line management responsibility.
  • You will have no formal budget management responsibilities but will be procuring activity and will need to put systems in place for ensuring that expenditure is in line with agreed budgetary limits.
  • You will be expected to develop or have relationships with the following stakeholders on a day-to-day basis:

    • Policy leads at national bodies – including NHS England and NHS Improvement, Department of Health, Royal Colleges, professional bodies, Care Quality Commission and Local Government Association.
    • Policy leads at the health think tanks.
    • External contractors and suppliers contributing to ICS network policy projects and activities.
    • Our policy, communications and public affairs leads.
    • Senior leaders/managers/clinical leads from the ICS network’s member organisations
  • Skills

    Demonstrated by: Application, Interview or exercise

    • Experience in similar roles
    • Excellent and proven communication skills, with written and verbal English language
    • Excellent analytical skills with the ability to translate complex policy information.
    • Able to write coherently and understand complex arguments and develop written material that will be able to persuade policy makers
    • Experienced in managing complex partnership relationships to deliver products/outputs
    • Skills in member communications, engagement and/or marketing
    • Able to manage the work of others
    • Proven project/programme management skills
    • Able to use initiative, prioritise and work with minimum supervision. Flexible and able to respond to change
    • Able to work under pressure and meet multiple deadlines at the same time
    • Good interpersonal skills and experience of working with senior teams
    • Flexible and able to reorganise and reprioritise work at short notice.
    • Ability to prepare, manage and monitor budgets
    • Excellent IT skills (particularly Outlook, Word, PowerPoint and Excel and Internet)


    Demonstrated by: Application, Interview or exercise

    • Experience of working in or for the NHS, OR proven experience of working in clinical policy.
    • Experience/strong interest in understanding more about the new NHS architecture, Integrated Care Systems, the legislative reforms.
    • Experience of senior programme management and working with multiple projects.
    • Experience of leading the organisation of events/conferences/webinars/publications that support learning amongst senior individuals.
    • Experience of developing policy content that is well articulated and influences decision makers.
    • Experience of membership engagement – i.e. setting up engagement processes and engaging members in projects or programmes i.e. reference groups/forums
    • Experience of stakeholder engagement through the development of member communications or marketing materials.
    • Experience of working in a busy team and managing competing demands.
    • Experience of working alone, as well as part of a team.

    Other skills

    Demonstrated by: Interview

    • Skilled networker able to seek connections and build relationships.
    • Able to travel to meet members locally when required and as part of network events/activities.
    • Willingness to be flexible and to contribute in a variety of practical, hands-on and creative ways to progress the ICS Network
    • Able to work extended hours on occasions when required
  • Skills

    Demonstrated by: Application, Interview or exercise

    • Familiarity with current digital communication methods i.e. e-bulletins, social media and websites.


    Demonstrated by: Application, Interview or exercise

    • Previous working relationships with national bodies – i.e. NHS England, NHS Improvement etc
    • Experience of handling strategies and tactics for dealing with contentious or complex issues or stories affecting our members, including developing media lines.
    • Some previous work in the policy areas clinical leadership and partnership working between the NHS, Local Gov and wider
    • Line management experience
  • Health and Safety At Work Act

    You will be required to take reasonable care for the safety and health of yourself and others who may be affected by their acts and to promote/ maintain health and safety measures.

To apply

Complete the application form and tell us why you are applying for this role.

Our application guide will help you make the most of your application.

Please note we do not accept CVs. If you require the application form in another format please contact us

Completed application forms should be emailed to jobapplications@nhsconfed.org.

If you would like an informal discussion about the role before applying, please contact us.

Application deadline: 14th June 2021 (midnight)
Interview date: 24th June 2021

All applications must be received by 5.30pm on the day of the closing date unless specified. If your application is late, for whatever reason, there is no guarantee that we will be able to consider it.

Due to the high volume of applications we receive we are unable to respond to each applicant in person. Therefore, if you have not heard from us within three weeks of the closing date, your application has not been successful.