Responding to the latest release of NHS Wales performance statistics, the Director of the Welsh NHS Confederation, Darren Hughes said:
“Month after month in 2019 we have seen unprecedented levels of demand on our emergency departments and across the whole system in Wales. This demand is causing pressure on those working in the NHS and across social care services.
“There can be no doubt in anyone’s mind those working on the frontline in health and social care are showing extraordinary resilience and determination to give everyone the highest standard of care they can.
“For the first time ever, the number of red calls to the Ambulance service reached over 100 a day, and this trend emphasises the fact the NHS is dealing with more patients with much more complex needs.
“We are at the start of a journey to transform our services, focussing on early interventions, prevention and working closely with our partners, including Local Government. This is the right path to take, but we need to deliver this change at pace and scale for the benefit of everyone in Wales.
“The public can really help by using the right health service for their needs – A&E must only be used in an emergency. For example local pharmacies can provide advice and treatment for common ailments such as coughs and colds. If in any doubt, the Choose Well website has lots of useful information as well as a handy Symptom Checker if you’re unsure of what services are needed.”