The latest NHS Wales activity and performance statistics show the highest number of people going to an accident and emergency department on record as nearly 100,000 people attended A&E departments in the month of July 2019.
Nesta Lloyd-Jones, Interim Director of the Welsh NHS Confederation said: “These performance figures show the highest level of demand for A&E departments on record in Wales, supporting evidence that pressure on the health service isn’t just felt in the winter months but all year round. Staff across the NHS in Wales are working extremely hard to cope with increased demand for services coupled with looking after patients with more complex care needs.
“As we move from an acute service to a wellness service we are fully focussed on making early interventions and preventions which will hopefully result in less people using emergency departments and greater access to services. However, we know that change isn’t going to happen overnight, these headlines will continue unless we capitalise on the momentum we have built up since the publication of the Welsh Government’s long-term plan for health and social care, A Healthier Wales.
“We now need to see transformation delivered at pace and scale so we can continue to deliver high quality services which people rightly expect in Wales. The NHS is also working closely with Local Authorities, housing associations as well as the third and voluntary sectors to ensure public’s health and wellbeing is wider than the NHS.
“We should not forget the public has an important role to play and we are encouraging people to help manage demand on emergency services by taking care of themselves and asking them to seek help from other services within their communities before they make a trip to the A&E department.
“Do the simple things - make sure you get your repeat prescriptions before you run out, if you are around someone with vomiting or diarrhoea, wash your hands frequently with soap and water. Visit your local pharmacy first for help with coughs and colds, ear aches, headaches and digestive. Across the NHS we encourage you to look at the Choose Well website so that you and your family get the best treatment for your needs.”