Business Manager

The Business Manager is a key role which supports the work we are commissioned as NHS Employers to deliver on behalf of the NHS and the DHSC.
  • Leeds

  • Part Time, Permanent (0.8FTE)

  • £28,920 per annum (£36,150 FTE)

About the role

The Business Manager is a key role which supports the work we are commissioned as NHS Employers to deliver on behalf of the NHS and the Department of Health and Social Care.  With experience of operating in a business management and contracting environment you will :-

  • Provide proactive business support to the NHS Employers Chief Executive and leadership team
  • Develop and maintain good working relationships with the DHSC contract manager and team
  • Maintain and improve performance reporting
  • Assist in the production of costed business cases to support business growth
  • Monitor expenditure against corporate budgets in association with the finance business partner

About you

We would love to hear from you if you:

  • are able to work autonomously in delivering systems and processes
  • can develop productive relationships with clients and delivery teams
  • can demonstrate a commitment to inclusion and excellent customer service
  • have experience of business planning and performance management reporting
  • have strong analytical skills with ability to interpret management information

About us

The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.

The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.

  • ​​​​​​Department of Health & Social Care (DHSC) Contract management

    • Develop and maintain good working relationships with the DHSC contract manager and team through regular contact ensuring potential issues relating to the contract are identified and resolved at an early stage
    • Develop and maintain robust systems for contract review and performance monitoring against planned activity ensuring the reports contain up to date, accurate information on NHSE performance
    • Analyse data from contract reviews and use to populate a summary performance report for DH/NHSE monitoring meetings
    • Identification and actioning of improvement to contract content and processes
    • Develop and maintain a contract risk register/issues log
    • Manage and develop the process for commissioning and agreeing deliverables and associated metrics, etc, for annual DH/NHSE work programmes
    • Manage and process contract variations to the core contract throughout the year
    • Work with finance team to provide robust financial reporting on a quarterly basis.

    Good Governance

    • Provide proactive business support to the Chief Executive and leadership team; establish and continuously improve information systems and procedures to ensure an efficient and effective service, and undertake reviews of systems and procedures as necessary
    • Assist in the production of costed business cases to support business growth
    • Monitor expenditure against corporate budgets in association with the finance business partner
    • Produce timely performance monitoring reports
    • Work with the governance team to contribute to and improve key business management processes and procedures
    • Work with managers across NHSE to ensure accurate and high quality reports are provided to support corporate reporting requirements

    Risk Management

    • Support the implementation of a robust issues/risk management programme for all programmes of work across NHS Employers, providing updates on progress, risks to delivery and project reports where required
    • Provide advice to colleagues on GDPR in association with Data Protection Officer for the organisation
    • Provide analysis on ad-hoc issues, queries and projects as required by the Chief Executive
    • Work with managers across the organisation to ensure compliance with corporate business policies including supporting staff with their responsibilities in relation to procurement or operational risk management
    • Experience of working in a business support role
    • Substantial administrative experience
    • Experience of managing and prioritising a large and diverse workload with competing priorities
    • Experience of the development of business plans
    • Demonstrable experience of contract management
    • Experience of motivating and working across teams
    • Budget management experience
    • Good understanding of financial processes and budget management
    • Excellent organisation and time management skills with an ability to prioritise and deliver, working autonomously
    • Able to secure the cooperation of colleagues at all levels, identifying areas for collaborative working that benefit the needs of the organisation
    • Ability to present complex information in written and visual formats
    • Numerical and financial management skills, understanding budget management
    • Ability to understand and process multiple sources of information of a complex nature simultaneously
    • Excellent written and verbal communication skills
    • Competence in MS Office, in particular, Outlook, Word and Excel
    • comfortable with working with a high degree of autonomy as part of a high performing, values driven team
    • Able to work in a high pressure, sensitive environment – often with confidential information
    • Drive and energy to deliver to a standard of excellence
    • Self-motivated
    • Willing to travel occasionally to London as required
    • Experience of working within the public sector
    • Knowledge of the NHS and the wider healthcare system
    • Good presentational skills

To apply

Please complete the application form. Please note we do not accept CVs. If you require the application form in another format please contact askhr@nhsconfed.org.

Completed application forms should be emailed to jobapplications@nhsconfed.org.

Application deadline: 19th October 2021 (23:59)

Interview date: 4th November 2021

All applications must be received by 11.59pm on the day of the closing date unless specified. If your application is late, for whatever reason, there is no guarantee that we will be able to consider it.

Due to the high volume of applications we receive we are unable to respond to each applicant in person. Therefore, if you have not heard from us within three week of the closing date, your application has not been successful.