Berkshire Healthcare NHS Foundation Trust: Developing a culture of innovation and compassionate leadership

13 / 06 / 2017

For a number of years now, Berkshire Healthcare NHS Foundation Trust has been developing a culture of bottom-up change and quality improvement, led by the staff who know what is needed to improve patient experience. Patients and carers have been included in this cultural shift, which has support from the trust’s chief executive and senior leaders.

This case study considers how the trust has fostered this culture.

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