Many local health systems see new technology as an integral part of their service redesign in the coming years. While the cost and quality aspects of telehealth continue to be keenly debated, what is less often considered is what effects digital healthcare can have on the fundamental relationships between patients and practitioners.
This report is designed to challenge and stimulate your thinking about how powerful 'multi-channel' healthcare can be at disrupting established roles and ways of working in the NHS.
Watch video’s from our expert seminar on the multi-channel NHS, held in June 2010. Joanne Shaw, Chair of NHS Direct and Mohammad Al-Ubaydli, CEO of Patient’s Know Best present their views on what digital healthcare means for patients now and in the future.