Myth busters 

A series of  briefings on the most controversial issues facing the NHS. It forms part of the NHS Confederation’s work on the reputation of the NHS, which aims to create more informed public debate.

The series of work addresses some of the most controversial issues facing the health service and supports the work of NHS Confederation members.

The NHS is a diverse and changing organisation and we aim to highlight the issues surrounding managing NHS trusts and the difficult decisions needed to improve patient care.

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Fair for all, not free-for-all

Date: 6/4/2009

Principles for sustainable hospital car parking. more

Access all areas cover

Access all areas: improving GP and primary care access

Date: 18/5/2008

This briefing provides an overview of what the General Medical Services (GMS) contract is delivering for patients and looks at wider issues facing all primary care professionals in delivering first-rate access to general practice. more

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In sickness and in Health: How the NHS can help tackle health inequalities

Date: 26/9/2007

How the NHS can help tackle health inequalities. While health services alone cannot address the problem of widening health inequalities in the UK, the NHS can play an important role in reducing inequalities. more

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Great expectations

Date: 21/6/2007

What does customer focus mean for the NHS? This report examines what establishing a customer focus means for the NHS. more

Management in the NHS the facts

Management in the NHS: the facts

Date: 1/5/2007

This publication looks at why the NHS needs managers and dispels some of the myths that surround NHS management. more

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Lost in translation

Date: 7/11/2006

Surveys of patients and the public on the NHS reveal a major divergence between what they think with patients rating the NHS much more positively than the general public. more

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