NHS 111 timeframe too tight to ensure consistent service 

17/02/2012 
Responding to calls from the British Medical Association, Ambulance Service Network director Jo Webber agreed that it would be better to wait for the results of the pilot before rolling out NHS 111

Ambulance Service Network director Jo Webber said:

"Ambulance services agree with the British Medical Association that the roll out of NHS111 across the country should only take place once the pilot schemes have been evaluated properly.

"The timeframes for putting NHS 111 in place are currently just too tight to be sure it will work in a consistent way across the country.

"NHS 111 has massive potential to improve care for patients as it can put them in touch with the most appropriate service quickly. But it will only realise this potential if providers of services and those who commission them come together in a co-ordinated and strategic way to make it work.

"A headlong rush to implementation will not necessarily benefit patients. It is vital to have buy-in first from clinical staff and future clinical commissioners.

"This takes time to develop and the initial results from the pilots suggest that NHS111 is really delivering where strong working relationships have been in place for some time."

Notes to Editors

The Ambulance Service Network represents ambulance trusts in England, Northern Ireland, Scotland, Wales and the islands of Guernsey, Jersey, Gibraltar, Isle of Man and Isle of Wight.  It was established in January 2007 to provide a distinct voice for the ambulance service. The Network is part of the NHS Confederation

The NHS Confederation represents all organisations that commission and provide NHS services. It is the only membership body to bring together and speak on behalf of the whole of the NHS. We help the NHS to guarantee high standards of care for patients and best value for taxpayers by representing our members and working together with our health and social care partners.

We make sense of the whole health system, influence health policy and deliver industry-wide support functions for the NHS.

Contact Francesca Reville 020 7074 3312 or Niall Smith 020 7074 3304. For out of hours media enquiries, please call the Duty Press Officer on 07880 500726.

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Contacts

Niall Smith
020 7074 3304
Niall.Smith@nhsconfed.org

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