Technology adoption: workforce and organisational implications in urgent and emergency care
This SDO Network webinar, held in partnership with the Ambulance Service Network (ASN) featured new research on the workforce and organisational implications of technology adoption in urgent and emergency care.
The webinar considered the right practices, roles, and other contextual factors for the effective adoption and use of technological interventions i.e. the CDSS (Computer Decision Support System, NHS Pathways) focussing on the workforce implications in one of the three healthcare settings; emergency (999) care setting.
Professor Catherine Pope, Reader in Health Services Research, University of Southampton, outlined the broad research findings based on her NIHR-SDO funded study. This looked at the introduction of CDSS (NHS Pathways) across three healthcare settings and the workforce implications both at a policy and practical level.
Paul Fell, Head of Clinical Care and Patient Safety, Clinical Care and Patient Safety Directorate, North East Ambulance Service NHS Foundation Trust looked at the implications at a workforce level for the ambulance service when NHS Pathways was introduced into their emergency (999) care setting, and the practical lessons which other care settings including other ambulance services can take on board when implementing any type of CDSS model.
The webinar was chaired by Jo Webber, Director of the Ambulance Service Network.
Download the webinar presentation.
About the SDO Network lunchtime webinar series
The series will feature some of the latest research from the NIHR Service Delivery and Organisation (SDO) portfolio. These online webinars will give you the opportunity to hear from leading academics about how their research evidence can support your organisation. To find out more about future webinars please email tom.barker@nhsconfed.org.