This action plan aligns with CQC’s corporate strategy for 2010-15, which was published in February, setting out their overall direction and priorities for regulation and improvement in health and adult social care. It includes a set of actions and summary of their key deliverables.
The CQC said:
‘On the basis of this consultation, the national policy context and previous findings, we have identified three key areas for improvement where we plan to make a difference over the next five years:
• Prioritising a focus on rights, equalities and values within our regulation of mental health services, paying particular attention to access to, and experience of, services for people from black and minority ethnic groups, younger people, and older people with mental health problems.
• Ensuring that people with mental health problems receive care that is effective and safe.
• Improving the outcomes of the commissioning of services for people with mental health problems to meet individual needs, and promote social inclusion and recovery. ‘
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